Filing a Complaint

How can I make a complaint?

To file a complaint for a code violation, you must contact the Village's Code Compliance Division.  Anonymous complaints are accepted.

What will happen if I make a complaint?

Problems are addressed in a confidential, friendly and understanding way. On receiving a complaint, a code compliance officer will notify the property owner to explain the problem and suggest solutions. The property owner is then given time to take care of the violation, whether it be by moving an inoperable vehicle to the garage, trimming back hedges, repairing a fence, or relocating trash cans or removing debris

While most property owners comply after the first notification, those who don't receive additional notices. Property owners may appeal their citation to the Village Special Master. The Village will schedule a hearing before the Special Master who determines whether the owner is violating Village codes and whether a fine should be paid.

Authorities of Code Compliance Officer

In carrying out their responsibilities pursuant to Florida Statutes, the Village Code, the Florida Building Code, and Miami-Dade County's codes and ordinances, code officers have the authority to:

  • Issue citations
  • Issue fines as the particular case warrants
  • Issue warning and violation notices

Correction

In the event a code violation is not corrected, officers are responsible to process all cases through the code compliance process. The process provides a system of citations for the imposition of fines to promote a fair, expeditious, effective, and inexpensive method of enforcing the codes. Citations may be appealed to a Special Master.