a. provide information to the general public concerning the application of Florida Public Records Law and Village policies related to the access of public records; and,
b. provide all individuals engaged in official agency business with the information and procedures necessary to understand and carry out their responsibilities under the Florida Public Records Law and the Village of Palmetto Bay rules concerning the manner in which public records requests are to be processed to ensure that responses to the requests are timely, organized, inclusive, and compliant with applicable statutes, rules and regulations.